Wednesday, May 6, 2020

Customer Service Of Janata Bank Limited Essay - 1134 Words

1.1 Origin of the Report In today’s financial world, banking sector plays an uncompromising role to uphold a country’s economy. Recent times in Bangladesh, private banking sector has been contributing a lot in the total economic growth in the country; and this sector has proven itself as a profitable venture with its superior products and customer services. Janata Bank Limited (PBL) is a fast growing private sector bank in Bangladesh. In terms of quality services and value addition to shareholders, janata Bank Limited is already maintaining its position at the top slot. The bank has already proved satisfactory progress in all areas of banking operation and it further expanded and consolidated its customer base both in of its core business and retail banking. Janata Bank Limited is determined to explore the different ways to accommodate with the needs of its clients. This report was originated to have practical knowledge about â€Å"Customer Service of Janata Bank Limited†. I have done my internship in Janata Bank Limited, Dhaka College Branch for the period of 1st January to 25 February . I have worked in the general banking department. It has given me a chance to directly communicate and provide professional service to the bank clients. My report will focus on the different aspects of customer service provided by the Janata Bank Limited. During this period I tried to get familiarize myself with the theoretical concept and practical process of customer service in JanataShow MoreRelatedJanata Bank : A Case Study Of Ganata Bank In Bangladesh929 Words   |  4 PagesJanata Bank Limited is one of the biggest state owned commercial banks of the country. It’s a bank that was formed just after liberation of Bangladesh. Janata Bank Limited has already played significant role in banking sector. The bank has been ranked as a top class ba nk in the country through internationally accepted CAMEL rating. The bank has already occupied an desirable position among its competitors after achieving success in different areas of business. Janata Bank promote broad-based participationRead MoreCustomer Relationship Management ( Crm ) Practices805 Words   |  4 Pagesdiscuss Customer Relationship Management (CRM) practices in Janata Bank Limited (JBL).Information added to this research paper largely based on selected Questionnaire and annual report of Janata Bank 2014. Every branch of Janata Bank boldly stands by the objective of Janata Bank to accomplish it. The objective of JBL is to become the largest commercial bank in Bangladesh by playing significant roles in the banking sector as well as, in the National economy. 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Tuesday, May 5, 2020

chemistry experiment Essay Example For Students

chemistry experiment Essay Question: What is the solubility curve of KNO3Prediction: Draw a sketch to show the shape of the curve you expect for the solubility of a typical solid dissolving in water at different temperatures. Plot solubility on the y-axis and temperature on the x-axis. Materials: Large test tubeBalanceStirring wireTwo-hole stopper to fit the test tube, with a thermometer inserted into one hole400mL beakergraduated cylinder or pipette or burettehot plate or Bunsen burner with ring clamps and wire gauzeretort stand and thermometer clamppotassium nitrate, KNO3distilled waterProcedure: 1.Read through the steps in this procedure. Prepare a data table to record the mass of the solute, the initial volume of water, the total volume of water after step 9, and the temperatures at which the solutions began to crystallize. 2.Put the test tube inside a beaker for support. Place the beaker on a balance pan. Set the readings on the balance to zero. Then measure 14.0g of KNO3 into the test tube. 3.Add on of the following volumes of distilled water to the test tube, as assigned by your teacher: 10.0mL, 15.0mL, 20.0mL, 25.0mL, 30.0mL. (If you use a graduated cylinder, remember to read the volume from the bottom of the water meniscus. You can make more a more accurate volume measurement using either a pipette or a burette.)4.Pour about 300mL of tap water into the beaker. Set up a hot-water bath using a hot plate, retort stand, and thermometer clamp. Alternatively, use a Bunsen burner, retort stand, ring clamp, thermometer clamp, and wire gauze. 5.Put the stirring wire through the second hole of the stopper. Insert the stopper, thermometer, and wire into the test tube. Make sure that the thermometer bulb is below the surface of the solution. 6.Place the test tube in the beaker. Secure the test tube and thermometer to the retort stand using clamps. Begin heating the water bath gently. 7.Using the stirring wire, stir the mixture until the solute completely dissolves. Turn the heat source off, and allow the solution to cool. 8.Continue stirring. Record the temperature at which crystals begin to appear in the solution. 9.Remove the stopper from the test tube. Carefully add 5.0mL of distilled water. The solution is now more dilute and therefore more soluble. Crystals will appear at a lower temperature. 10.Put the stopper, with the thermometer and stirring wire, back in the test tube. If crystals have already started to appear in the solution, begin warming the water bath again. Repeat steps 7 and 8. 11.If no crystals are present, stir the solution while the water bath cools. Record the temperature at which crystals first begin to appear. 12.Dispose of the aqueous solutions of potassium nitrate into the labelled waste container.