Customer Service Of Janata Bank Limited Essay - 1134 Words

1.1 Origin of the Report In today’s financial world, banking sector plays an uncompromising role to uphold a country’s economy. Recent times in Bangladesh, private banking sector has been contributing a lot in the total economic growth in the country; and this sector has proven itself as a profitable venture with its superior products and customer services. Janata Bank Limited (PBL) is a fast growing private sector bank in Bangladesh. In terms of quality services and value addition to shareholders, janata Bank Limited is already maintaining its position at the top slot. The bank has already proved satisfactory progress in all areas of banking operation and it further expanded and consolidated its customer base both in of its core business and retail banking. Janata Bank Limited is determined to explore the different ways to accommodate with the needs of its clients. This report was originated to have practical knowledge about â€Å"Customer Service of Janata Bank Limited†. I have done my internship in Janata Bank Limited, Dhaka College Branch for the period of 1st January to 25 February . I have worked in the general banking department. It has given me a chance to directly communicate and provide professional service to the bank clients. My report will focus on the different aspects of customer service provided by the Janata Bank Limited. During this period I tried to get familiarize myself with the theoretical concept and practical process of customer service in JanataShow MoreRelatedJanata Bank : A Case Study Of Ganata Bank In Bangladesh929 Words   |  4 PagesJanata Bank Limited is one of the biggest state owned commercial banks of the country. It’s a bank that was formed just after liberation of Bangladesh. Janata Bank Limited has already played significant role in banking sector. The bank has been ranked as a top class ba nk in the country through internationally accepted CAMEL rating. 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